CUSTOMER SUPPORT
In order to support our customers to the maximum extend…
– We have in house design facilities to prepare the solid models of castings to analyze the feasibility for production at initial stage.
– Customer interaction with quick response.
– Any technical constrain is discussed with customer along with proper solution in advance to avoid unforeseen troubles during actual production.
– Close liaison with the customer ensures smooth and efficient development and implementation of the project.
– In house physical testing [ Tensile, Hardness, Impact ].
– Our team comprises of people proficient at designing, manufacturing, and assuring the quality at every stage.
– NDT testing RT, UT, MPI, LPI testing.
– Our customer support team keeps the customer fully informed on the progress of their ordered items with WIP reports.
IT Infrastructure
In order to support our customers to the maximum extend…
– Implemented window based software/ERP system which monitors, controls and accounts all activities in foundry
– All relevant data is available just a click
– Each and every piece of item is traceable at all stages of production
– Wired & wireless intranet facility with inter office WAN connectivity.